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Maverick InnoGarage
Adobe Solution Partner, Bronze

Industry solutions

MapleRecord for state & local government

Modernize public records management with secure document handling, automated FOIA processing, and workflows that support public records laws, for state agencies, counties, and municipalities.

  • FOIA requests
  • Public records
  • Retention schedules

Product screens show sample data.

Request a demo (opens maplerecord.com in a new tab)See how it works

Also published on maplerecord.com/solution/state-local (opens maplerecord.com in a new tab)

MR Requests document redaction history with AI analysis, manual redactions and status changes per document

The challenge

Government sector challenges

State and local governments face pressure to respond to public records requests quickly, maintain transparency, comply with retention laws, and manage legacy documentation systems.

  • FOIA request backlog

    Manual processing of Freedom of Information Act (FOIA) and public records requests causes delays, raises costs, and frustrates the public, especially when documentation is spread across departments.

  • Records management

    Public records, administrative documents, permits, licenses, and legacy files are spread across distributed agencies and aging systems.

  • Compliance & transparency

    Agencies must meet state and federal regulations, public records laws, retention schedules, and audit requirements while staying transparent and accountable.

How it works

How MapleRecord serves state and local government

Three of MapleRecord's five modules do most of the work for state and local government. Here is what each one does.

Explore the platform

  • MR Records

    MR Records retention schedule list with cycle, active period and disposition instruction for each schedule

    Intelligent records management

    A central repository for public records, administrative documents, permits, licenses, and historical files, with automated retention schedules and access controls.

    • Unified storage for public and administrative records
    • AI-powered document classification and indexing
    • Automated retention based on state retention schedules
    • Integration with legacy government systems
    Learn more about MR Records

  • MR Requests

    MR Requests board of information requests grouped into Pending, Open, In progress, On hold, Resolved and Closed columns

    Request intake and management

    Respond faster to FOIA requests, public records inquiries, subpoenas, and information requests with intelligent search and controlled retrieval.

    • Fast response to FOIA and public records requests
    • Automated redaction and exemption handling
    • Regulatory audit and compliance support
    • Complete request tracking and audit trails
    Learn more about MR Requests

  • MR Workflows

    MR Workflows designer canvas for a destruction authorization workflow with trigger, approval, gateway, action, email and end nodes

    Workflow management

    Automate permit processing, license renewals, records requests, and administrative tasks with AI-enabled workflow orchestration.

    • End-to-end FOIA request automation
    • Permit and license processing workflows
    • Inter-departmental routing and collaboration
    • Real-time workflow analytics and reporting
    Learn more about MR Workflows

Product screens show sample data.

Also on the platform

Business impact

Potential impact for government agencies

  • 70%

    Faster FOIA response

    Reduction in public records request fulfillment time.

  • 55%

    Reduced admin costs

    Decrease in manual processing and administrative overhead.

  • 100%

    Compliance traceability

    Complete audit trails for transparency and accountability.

  • Improved public trust — Through transparent, timely responses.

Figures as published on maplerecord.com, MapleRecord's product site.

Use cases

Government use cases

  • FOIA request processing

    Automate FOIA request intake, search, review, redaction, approval, and delivery, with complete audit trails.

  • Public records management

    Centralize meeting minutes, ordinances, resolutions, contracts, and historical records with automated retention schedule management.

  • Permits & licenses

    Streamline building permits, business licenses, zoning approvals, and inspections with automated workflow routing and tracking.

  • Compliance & audits

    Automate compliance reporting, audit preparation, state reporting requirements, and record retention with built-in governance controls.

  • Inter-agency collaboration

    Share documents securely between departments, agencies, and jurisdictions while maintaining proper access controls.

  • Historical archives

    Digitize and preserve historical records, vital records, and legacy documents with long-term retention and public access capabilities.

Security & compliance

Built for government security

MapleRecord is designed to support the security and compliance requirements of state agencies, municipal governments, county offices, and public institutions.

  • Enterprise-grade security and data protection
  • Designed to support public records law and FOIA requirements
  • Scales across multi-agency government operations
  • One connected platform for records, requests, and workflows
  • Designed for transparency and public accountability

Explore more

More industry solutions

MapleRecord

Ready to transform your public sector operations?

See how MapleRecord can help your agency modernize public records management, automate FOIA processing, and support transparency and compliance.

Request a demo (opens maplerecord.com in a new tab)Contact sales

Talk to the MapleRecord team

info@maplerecord.com+1 (940) 945-6180

MapleRecord is designed and built by Maverick InnoGarage.

Implement MapleRecord with Maverick InnoGarage