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Maverick InnoGarage
Adobe Solution Partner, Bronze

Industry solutions

MapleRecord for healthcare

Simplify healthcare administration with secure patient record management, automated workflows, and controls that support HIPAA requirements, for hospitals, clinics, and health systems.

  • Patient record requests
  • Authorizations
  • HIPAA requirements

Product screens show sample data.

Request a demo (opens maplerecord.com in a new tab)See how it works

Also published on maplerecord.com/solution/healthcare (opens maplerecord.com in a new tab)

An MR Requests request in triage with the validation checklist, fee assessment and payment steps and a due-date countdown

The challenge

Healthcare industry challenges

Healthcare organizations face pressure to manage patient records securely, respond to medical record requests quickly, meet HIPAA requirements, and reduce administrative burden.

  • Record request delays

    Manual processing of patient record requests causes delays, raises costs, and frustrates patients, especially when documentation is spread across multiple systems.

  • Administrative records

    Patient files, administrative documents, operational records, and clinical documentation are spread across distributed facilities and legacy systems.

  • HIPAA compliance

    Providers must meet HIPAA privacy and security rules, state regulations, and audit requirements while protecting patient privacy and keeping every record traceable.

How it works

How MapleRecord serves healthcare

Three of MapleRecord's five modules do most of the work for healthcare. Here is what each one does.

Explore the platform

  • MR Records

    MR Records audit trail table with timestamp, device, operating system, browser, user, action ID and action type

    Intelligent records management

    A central repository for administrative records, operational documentation, and patient-related files, with automated retention and security controls that support HIPAA requirements.

    • Unified storage for administrative and operational records
    • AI-powered document classification and indexing
    • Automated retention based on record type and regulations
    • Integration with healthcare systems and EMRs
    Learn more about MR Records

  • MR Requests

    MR Requests document redaction history with AI analysis, manual redactions and status changes per document

    Request intake and management

    Respond faster to patient record requests, legal inquiries, regulatory audits, and subpoenas, with intelligent search and access controls that support HIPAA requirements.

    • Fast response to patient record requests
    • Automated handling of authorization and release forms
    • Regulatory audit and compliance support
    • Complete request tracking and audit trails
    Learn more about MR Requests

  • MR Workflows

    MR Workflows run history with total, successful, partial and failed runs and the fetched and filed counts per run

    Workflow management

    Automate patient record requests, authorization processing, compliance workflows, and administrative tasks with AI-enabled workflow orchestration.

    • End-to-end patient record request automation
    • Authorization verification and release workflows
    • Compliance and audit preparation automation
    • Real-time workflow analytics and reporting
    Learn more about MR Workflows

Product screens show sample data.

Also on the platform

Business impact

Potential impact for healthcare organizations

  • 3×

    Faster fulfillment

    Through automated request handling.

  • 60%

    Reduced admin work

    Across manual administrative tasks.

  • 100%

    Audit traceability

    Complete audit trails for compliance.

  • Improved patient experience — Through faster, more transparent responses.

Figures as published on maplerecord.com, MapleRecord's product site.

Use cases

Healthcare use cases

  • Patient record requests

    Automate request intake, authorization verification, record retrieval, redaction, and delivery, with audit trails and access controls that support HIPAA requirements.

  • Administrative records

    Centralize operational documents, policies, procedures, contracts, and administrative files with automated retention management.

  • Legal & subpoena response

    Streamline legal holds, subpoena responses, litigation support, and eDiscovery with complete audit trails and chain of custody.

  • Compliance & audits

    Automate audit preparation, compliance reporting, and retention for patient-related and administrative records, with built-in governance controls.

  • Authorization management

    Track and verify patient authorizations, release forms, and consent documentation with automated workflow routing.

  • Inter-facility transfers

    Share records securely between facilities, providers, and care teams, with controls that support HIPAA requirements.

Security & compliance

Built for healthcare security

MapleRecord is designed to support the security and compliance requirements of hospitals, health systems, clinics, and healthcare providers.

  • Enterprise-grade security and data protection
  • Designed to support HIPAA requirements and audit readiness
  • Scales across multi-facility healthcare operations
  • One connected platform for records, requests, and workflows
  • Designed for reliability and operational continuity

Explore more

More industry solutions

MapleRecord

Ready to simplify healthcare administration?

See how MapleRecord can help your organization modernize records management, automate workflows, and support HIPAA requirements.

Request a demo (opens maplerecord.com in a new tab)Contact sales

Talk to the MapleRecord team

info@maplerecord.com+1 (940) 945-6180

MapleRecord is designed and built by Maverick InnoGarage.

Implement MapleRecord with Maverick InnoGarage