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Services

Governance and MarTech. One accountable partner.

We specialize in information governance, data governance, AI governance and MarTech, and deliver them across seven practice pillars, from records and data foundations to cloud engineering, Adobe Experience Cloud, experience design and CRM.

Core expertise

Information, data and AI governance, and MarTech

The four areas we specialize in. Each can start on its own, and each draws on the practice pillars in the capability matrix below.

  • Pillar 07

    Information Governance

    Records management and lifecycle governance for government, municipalities and regulated organizations, delivered with our own products and designed to support GDPR, PDPA, PIPEDA and CCPA requirements.

    • Records lifecycle governance and retention
    • Workflow automation for records and requests
    • Advanced search and retrieval across AWS and Azure

    Delivered withMapleRecordMOLI

  • Pillar 01

    Data Governance

    We turn fragmented enterprise data into governed, AI-ready assets, with clear ownership and controls, and run them on secure, automated cloud platforms on AWS and Azure.

    • Data governance & data management
    • Regulatory compliance, data quality & security
    • Modern data architecture & engineering

    Runs onAWSAzure

  • Pillars 01 & 02

    AI Governance

    Responsible AI put into practice: AI inventories, risk tiers, policies and oversight workflows with named owners, built on the data governance and AI/ML enablement work we already deliver.

    • AI inventory and risk tiering
    • Policies, accountability and oversight workflows
    • Monitoring and compliance records

    Builds onData GovernanceAI/ML enablement

  • Pillar 03

    MarTech

    Customer data, content, personalization, analytics, marketing automation and commerce. As an Adobe Solution Partner, we design, implement and optimize Adobe Experience Cloud end to end.

    • Unified profiles and real-time audiences
    • Enterprise content and omnichannel delivery
    • Testing, analytics and marketing automation

    Delivered onAdobe Experience Cloud

Capability matrix

End-to-end, from data to delivery

The seven pillars behind our core expertise. Each stands on its own or combines with the others in one engagement. Choose a pillar for the full scope of work, platforms and delivery approach.

  1. Data & Analytics

    Pillar 01, 6 capabilities

    • Data strategy & analytics
    • Data governance & data management
    • Modern data architecture & engineering
    • Data science
    • Data storytelling & visualization
    • Integrated data solutions
  2. Engineering & Technology

    Pillar 02, 5 capabilities

    • Cloud strategy & engineering (AWS, Azure)
    • DevOps
    • AI/ML enablement
    • Mobile development
    • Quality assurance engineering
  3. MarTech & Adobe Experience Cloud

    Pillar 03, 9 capabilities

  4. Experience Design

    Pillar 04, 7 capabilities

    • User research & insights
    • Digital product & service design
    • Design thinking
    • Digital marketing, communications & media
    • Experience assessments
    • Content creation & management
    • CX optimization
  5. Digital & Product

    Pillar 05, 6 capabilities

    • Digital strategy & transformation
    • Product vision & strategy
    • User-centric design
    • Product development & go-to-market
    • Product organization transformation
    • Agile transformation
  6. Business Transformation & CRM

    Pillar 06, 6 capabilities

    • Customer experience & engagement
    • Organizational design & alignment
    • Process & business optimization
    • Change enablement & insights
    • Program & project management
    • Microsoft Dynamics 365

How we deliver

From vision to victory

Whichever pillars you combine, every engagement moves through the same stages, each ending in something you own and can act on.

  1. 01

    Understand & strategize

    Deep-dive discovery into business challenges to craft tailored, measurable strategies.

    Deliverable

    A tailored strategy with measurable goals and a prioritized roadmap

  2. 02

    Implement & integrate

    Seamless deployment of data, cloud, and Adobe and enterprise platforms with minimal disruption.

    Deliverable

    A working, integrated solution, documentation and trained teams

  3. 03

    Optimize & grow

    Continuous monitoring, analytics and refinement for sustained long-term growth.

    Deliverable

    Ongoing monitoring, an improvement backlog and continued support

Start a conversation

Not sure which pillar fits?

Tell us what you need to build, connect or improve. We'll map it to the right capabilities and scope a practical first step.